NIght ACCOMMODATION Support Worker

Website servecoUK Serveco

Accommodation Night Support / Concierge Worker (Housing)

£9 Per Hour

Fixed hours

Thursday 2200-0800 and Friday 2200-0900

We are currently seeking Accommodation Support Workers / Concierge’s to work nights at our Young Persons Project in Leicester.

The main purpose of the role is to maintain and protect the safety and security of the premises whilst having a supportive presence to residents. Maintaining a visible presence in and around the building, your main responsibilities will include responding to the needs of clients / residents, and being mindful of any health and safety issues. You will also be expected to conduct security checks and report security breaches and building damage, and report issues relating to the personal security and safety of residents to the appropriate support staff.

The successful candidate will have worked within a similar role previously or be able to demonstrate the capacity to work with vulnerable / challenging people. It would be advantageous for you to have basic knowledge of the kinds of issues homeless people may face along with dealing with challenging client groups and dealing with confidentiality and data protection. (GDPR)

Friendly and approachable, you will have the ability to be firm but fair and maintain professional boundaries and will ideally be able to demonstrate experience in the following areas.

· Previous experience of working with the public

· Working with residents and service users

· Working in the voluntary and charity sector

· Knowledge and understanding of the needs of young adults

· Understanding the needs of young homeless adults

Because of the nature of the work involved in this post, this post is exempt from the provisions of the Rehabilitation of Offenders Act 1974. It is a condition of employment that all convictions are disclosed in advance. An Enhanced Disclosure Barring Services check will be required to be undertaken.

We are proud of the professionalism and commitment of a team of staff that has the skills and ability to deliver a wide range of high quality and culturally sensitive services that are appropriate to the needs of our client groups. We truly believe in supporting and developing our staff to reach their full potential. You will be provided with a working environment and culture that will enable you to thrive, use your existing skills and learn new ones.

With all this on offer, why wouldn’t you want to join us?

Click here to download an application form.

To get an understanding of what working for Serveco is like, use the following link to read real testimonials written by our current colleagues.


Call 0330 223 1669 to discuss this role in person.

Job Types: Part-time, Contract

Salary: £9.00 /hour